阅读短文，选出填入空格最合适的一项： When the new manager …

阅读短文，选出填入空格最合适的一项：

When the new manager arrived, the team was behind schedule and morale was low. Instead of blaming anyone, she spent her first week listening to each member's concerns. She then ___ a simple plan: fewer meetings, clearer goals and a short weekly review. Within two months, the team had caught up and people seemed happier at work. Several members later said it was the first time a manager had asked for their opinions.